Customer Experience Associate Job Openings at is hiring Customer Experience Associates to provide exceptional customer service through email or live chat sessions at all times.

Other job duties:
  • Handle and investigate customer issues and recommend solutions.
  • Effectively articulate complex information to a variety of technical and non-technical users.
  • Solve issues using a variety of different mediums, including email, chat and phone.
  • Interact with our customer support and financial operations team on a regular basis.
  • Turning customer service into customer acquisition.
  • Handle sensitive and complex support issues as well as escalated issues.
  • Record details of inquiries, comments and complaints

  • Excellent English verbal and written communication skills - the ability to express complex ideas simply and concisely
  • Target driven
  • Proactive and a self-starter; constantly seeks new challenges
  • Ability to multi-task with a knack for solving problems in new and creative ways
  • Ability to remain calm under pressure
  • Self starter
  • Must be able to work flexible hours including graveyard shifts, shifting/rotation of schedules, weekends, overtime and some holidays (if required)

How to apply:

About is the world's largest freelancing and crowdsourcing marketplace by number of users and projects. It connects over 22 million employers and freelancers globally from over 247 countries, regions and territories.