Field Service Engineer Job Openings at Philips

Philips is hiring Field Service Engineers to provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

Other job duties:
  • Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH
  • Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
  • Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
  • Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
  • Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
  • Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
  • Support the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
  • Use company property with care to ensure optimal results with minimal operational costs
  • Keep abreast of new technologies likely to affect PH range of products
  • Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets

  • At least 5 years’ experience in medical equipment field (MRI, CT, CV)
  • University degree in Bio Medical or Electronics
  • Certification or training in relevant field highly advantageous
  • Good communication in both English and Filipino languages
  • Individual is required to travel to different areas in the country or overseas to support customers when needed
  • Able to work outside business hours if needed
  • Good team player
  • Demonstrates maturity in handling customers and senior stakeholders in the hospital environment
  • Exhibits ethics and compliance in accordance with Philips General Business Principles

How to apply:

About Philips
Philips is a global company which delivers meaningful innovations that improve people’s health and well-being.