AML Compliance Associate Job Openings at Western Union

Western Union is hiring AML Compliance Associates to conduct investigations, verify customer identification documents and make decisions.

Other job duties:
  • Service inquiries received over the phone, e-mail or work directly with money transfers utilizing back-office applications
  • Be responsible for providing support on anti-money laundering (AML) compliance program
  • Manage Government Sanctions and/or other internal programs while working with stopped payments
  • Make accurate decisions assessing knowledge in AML Compliance field and communicate these decisions to Western Union agents, customers and/or service associates.

  • Customer service experience in any of the following industries: retail, hospitality, administration, banking with preference for call centre experience.
  • Minimum 1 year experience working within the call center operations environment and industry.
  • Demonstrated experience in working in a multicultural team.
  • PC literate and well versed in using MS Office applications.
  • Typing speed of 30 words per minute
  • University degree
  • Experience in a similar role in a multinational organization
  • Speaks & writes fluent in English
  • Strong communicator and have strong business acumen
  • Knows well standard business technology (MS Office programs; audio and videoconferencing facilities)
  • Able to multi-task efficiently and produce quality work in a fast-paced environment
  • Able to work with a team and independently in various shifts in accordance to business needs

How to apply:

About Western Union
Western Union is a leader in global payment services. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world.