Customer Service Specialist Job Openings at JPMorgan Chase & Co.

JPMorgan Chase is hiring Customer Service Specialists to efficiently provide outstanding customer experience and resolution through expert analysis and investigation of card member's account and/or concern.

Other job duties:
  • Receive calls regarding card member charges, fees, interest rates, rewards, and other credit card concerns.
  • Be the bank's advocate.
  • Be a dynamic and clear communicator is required to strengthen confidence and relationship of card member with the bank.

  • Highschool graduates with at least 1 year of customer service experience, or
  • College undergraduates with less than 4 semesters, but with at least 6 months of customer service experience, or
  • College undergraduates with complete 4 semesters, or
  • Fresh graduates are also encouraged to apply even without customer service experience.
  • Excellent English communication skills.
  • Detail oriented.
  • Strong ability to work in a fast-paced environment.
  • Willing to work on shifting schedules and graveyard shifts.

  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Paid Bereavement/Family Leave
  • Maternity & Paternity Leave
  • Single Parent Leave
  • Retirement Benefit Plans
  • Life Insurance
  • Medical / Health Insurance
  • Relocation Assistance
  • Transportation Allowances

How to apply:

About JPMorgan Chase
JPMorgan Chase began operations in the Philippines in 1961 with a representative office. Since then, it expanded its presence into a fully integrated franchise, comprised of Investment Banking, Treasury Services, Markets, Investor Services as well as the Global Service Center.