Customer Sales Representative Job Openings at XCEED Customer Care Solutions

XCEED Customer Care Solutions is hiring Customer Sales Representatives to identify and initiate contact with potential customers to sell Reimage solutions primarily by telephone.

Other job duties:
  • Assist Customer Service Agents when on duty with all sales-related emails, phone calls, and instant chat messages.
  • Follow up sales leads generated by daily license renewal report via telephone.
  • Identify potential customers and follow up to achieve new sales or, wherever appropriate, request help in closing deals with Operations Manager.
  • Provide trial software to customers via email with the aim of generating sales.
  • Effectively assess customers' needs and offer appropriate solutions.
  • Produce accurate written quotations and product summaries for customers.
  • Assist in seeking and assessing customers' opinions regarding Reimage & eFix and its software products.
  • Contribute to the planning of Customer Engagement activities.
  • Initiate and carry out specific projects in accordance with Customer Support plans.
  • Make recommendations and suggestions to improve the quality and efficiency of own work or system set policies and procedures with regards to sales.
  • Undertake other duties which may be necessary to ensure the effective operation of Reimage and eFix, which are commensurate with the grade of the post.

Qualifications:
  • 3 months or more experience in BPO Sales, Telesales, and/or Telemarketing accounts.
  • Average English communications skills.
  • Aggressive, persistent, highly-motivated, and goal-oriented.

Benefits:
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Maternity & Paternity Leave
  • Single Parent Leave
  • Special Leave Benefits for Women
  • Life Insurance
  • Medical / Health Insurance
  • Performance Bonus
  • Recruitment / Signing Bonus

How to apply:
Send resume to careers@xceedccs.com or visit www.xceedccs.com

About XCEED Customer Care Solutions
XceedCCS offers cutting-edge solutions and world-class services to its clients worldwide. It offers a committed partnership with our workforce in order to fully achieve and deliver excellence to our clients.