RCMS Representative Job Openings at UnitedHealth Group

UnitedHealth Group is hiring RCMS Representatives to interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies.

Other job duties:
  • Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function
  • Educate customers regarding the availability of receiving invoices and remitting payments through online applications
  • Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
  • Manage the preparation of invoices and complete reconciliation of billing with accounts receivables
  • May also include quality assurance and audit of billing activities

Qualifications:
  • 2+ years of customer service experience in a BPO/Call Center setting analyzing and solving customer problems
  • Prior stable work experience
  • Moderate proficiency with Windows PC applications, which includes the ability to learn new and complex computer system applications
  • Ability to navigate a computer while on the phone
  • Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
  • Ability to remain focused and productive each day though tasks may be repetitive
  • Available to work 40 hours per week anytime within the operating hours of the site
  • Night Shift

How to apply:
Visit careers.unitedhealthgroup.com

About UnitedHealth Group
UnitedHealth Group is a distinctively diversified health and well-being company headquartered in the United States, and a leader worldwide in helping people live healthier lives and helping make the health system work better for everyone.