Customer Solutions Specialist Job Openings at is hiring Customer Solutions Specialists to collaborate with the engineering team to identify issues and improvements based on customer insights.

Other job duties:
  • Directly handle and respond to customer queries and concerns
  • Analyze and solve customer issues and problems
  • Assist with direct marketing and promotion of our business and products to the market
  • Be the "voice" of the customers within the company

  • BS or BA in Management, Economics, Communication or equivalent from a reputable institution
  • Proven leadership skills from extracurricular and/or socio-civic involvements
  • Capable of working independently but can also collaborate well with a team
  • Strong analytical and problem-solving skills; able to build solutions from scratch
  • Fluent in both English and Filipino
  • Excellent oral and written communication and interpersonal skills
  • Detail-oriented and organized
  • A track-record of getting things done - drive, ownership and execution are core to our culture at

  • Flexitime
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Free Lunch or Snacks

How to apply:

Founded in 2014 by Silicon Valley entrepreneurs Ron Hose and Runar Petursson, Coins is Southeast Asia’s leading mobile blockchain-enabled platform that enables anyone, including those without bank accounts, to easily access financial services directly from their phone. Using Coins, customers have access to a mobile wallet and services such as remittances, air-time, bill payments, and online shopping at over 100,000 merchants who accept digital currency.