Chat & Email Support Representative / Data Encoder Job Openings at Siegen Solutions

Siegen Solutions is hiring Chat & Email Support Representatives / Data Encoders to resolve queries of the customers by encoding the standard replies through e-mail and chat within the assigned turnaround time.

Other job duties:
  • Build customer relationships as part of the service process
  • Manage and take ownership of the resolution process for all customer-related issues
  • Inform member of current promotions and new or updated products
  • Maintain up to date knowledge and assimilates quickly to new promotional offers and programs.

  • Applicant must possess at least a High School Diploma.
  • With or without work experience.
  • Excellent English communications skills (both oral and written) are required.
  • Applicant must be comfortable using computers and proficient with Microsoft Office suite including Word and Excel.
  • With a typing speed of at least 35wpm.

  • Additional allowances after 90 days of employment
  • With performance incentives every month
  • Paid training
  • Healthcare Benefits (Medical and Life Insurance)
  • 20% Night Differential

How to apply:
Send resume to or visit

About Siegen Solutions
Siegen Solutions provide organizations with the highest quality talent solutions while also creating significant opportunities for individuals to realize their professional aspirations and achieve personal success.