Customer Service Representative Job Openings at Collabera

Collabera is hiring Customer Service Representatives to conduct analysis on Business Requirements and prepare program specifications at the systems level for simple to minor systems or modules.

Other job duties:
  • Develop or maintain, test and implement modules according to system specifications. Identify all possible scenarios and prepares tests for the systems under development.
  • Executes test plan during development and system testing and provide user acceptance testing or other testing support as required to ensure that the system processing reflects user requirements/designs
  • Provides post-implementation and production support for systems including analysis of production problems
  • Performs implementation activities such as program promotions, installation of the system, training and tutorial for end users
  • Performs development/update of the Users Manual, Systems Manual and Operations Manual
  • Provides updates and status reports to the project manager during the course of a development and related support activities
  • In-charge of a system module. Identifies areas for improvement /enhancement on existing system module or on the entire system, and on new ones being developed
  • Determines, analyzes, and transforms business requirements to produce design specifications at the system and programming levels

Qualifications:
  • Computer literate and with good web navigation skills
  • Good communication skills

How to apply:
Send resume to careers@collabera.com or visit apps.collabera.com/jobs

About Collabera
Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally.