Service Account Representative Job Openings at Tetra Pak

Tetra Pak is hiring Service Account Representatives to main customer contact for operational Technical Service (TS) matters, which includes facilitating service sales growth ambition through account management, customer support, etc.

Other job duties:
  • Coordinate and follow-up the service events with customers
  • Coordinate and follow-up Service Contract execution and Service Contract fulfilment
  • Support the Service Contract preparation and creation process, confirm resources for delivery and support contract follow up and control
  • Manage customer relationships from an operational perspective through structured communication
  • Analyse and follow up sales opportunities and promote services based on customer information, together with Technical Account Manager
  • Provide input to the preparation of the sales strategy including TS Part of Key Account Plan by using internal and external data sources
  • Analyse and follow-up customer satisfaction results together with TS functions
  • Support customer inquiries; respond and channel it into the organisation

  • Degree qualification in business/administration/industrial engineering or equivalent work experience
  • Minimum 3 years of experience in sales/administrative/technical areas and having contact with customers
  • Good Level of English in verbal and written
  • Customer oriented and service minded
  • Results driven
  • Organized and systematic
  • Ability to balance competing priorities
  • Excellent communication skills in verbal and written
  • Team player

How to apply:

About Tetra Pak
Tetra Pak is the world's leading food processing and packaging solutions company.