Sales Support Officer Job Openings at Horsepower

Horsepower is hiring sales support officers to provide support to sales team and respond to customer and prospect queries.

Other job duties:
  • Provide troubleshooting assistance for customer orders, account statuses, and relevant problems
  • Provide data and guides to help the sales team
  • Develop and monitor performance indicators
  • Manage sales tracking tools and report on important information
  • Keep record of sales trends
  • Liaise with Business Development and Marketing to develop specific sales strategies
  • Stay up-to-date with new product and feature launches and ensure sales team is on board
  • Review pending orders and specific customers requests to ensure excellent customer service and customer experience
  • Suggest sales process improvements

Qualifications:
  • Proven work experience as a Sales support specialist or Sales support associate
  • Hands on experience with ERMs, HubSpot and management tools
  • Proficiency with MS Office Suite, particularly MS Excel
  • In-depth understanding of sales principles and customer service practices
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills
  • BS degree in Marketing or associates degree in relevant field a plus

How to apply:
Send resume to jasmine@horsepower.ph or visit www.horsepower.ph/category/careers

About Horsepower
Horsepower is a cloud-based SaaS platform of Human Resource benefits, presented by flexi-bend product tier and managed by a single web and mobile app dashboard.