Other job duties:
- Provide troubleshooting assistance for customer orders, account statuses, and relevant problems
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep record of sales trends
- Liaise with Business Development and Marketing to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
Qualifications:
- Proven work experience as a Sales support specialist or Sales support associate
- Hands on experience with ERMs, HubSpot and management tools
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
- BS degree in Marketing or associates degree in relevant field a plus
How to apply:
Send resume to jasmine@horsepower.ph or visit www.horsepower.ph/category/careers
About Horsepower
Horsepower is a cloud-based SaaS platform of Human Resource benefits, presented by flexi-bend product tier and managed by a single web and mobile app dashboard.
