Sales Support Agent Job Openings at Qatar Airways

Qatar Airways is hiring Sales Support Agents to provide maximum technical support to the sales force to ensure increased awareness or QR’s product/services

Other job duties:
  • Provide reports on daily loads, advance booking profile, route performance and utilization reports to the sales force to keep the updated on the load situation.
  • Participate actively in all exhibitions/promotions/agents workshops/events organized by QR ensuring the correct exposure and awareness of the company in order to achieve maximum ROI with clients.
  • Support Sales/Commercial Manager with administrative, sales and marketing activities related to the Sales department
  • Maintain regular contacts with travel industry and corporate houses and assist them with their airline needs e.g. reservations booking/confirmations and special discounted fares
  • Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.
  • Updating monthly agent PLB performance for agents and giving to SE’s for review with agents
  • Updating monthly Corporate productivity update
  • Taking action for the calls from agents diverted from SE’s when they are on the market
  • Preparing Flyers, circular for the new policies and destinations, promo fares and son on and circulating in the market.
  • Continue updating the Database in the station for both Agent and Corporate.
  • List of Agents prepared and assisting them for any clarification, revalidation, updating them with promotions, new destinations etc.
  • Liaising with CTO/AIRPORT/ and FFP enrolments and compiling data.
  • Other duties and responsibilities as requested by management.

  • High school qualification (e.g. O level, Year 10, minimum compulsory).
  • University graduate will be preferred.
  • Minimum 2 years of job-related experience, previous experience in reservations & ticketing agents role will be an advantage.
  • Knowledge in MS Office applications (with intermediate competency in MS Excel).
  • Fluency in English language (oral and written) is essential for this role.

How to apply:

About Qatar Airways
Qatar Airways is proud to be one of the youngest global airlines to serve all six continents and also the fastest-growing airline in the world.